Maintaining laboratory equipment at peak performance is essential for accurate results and regulatory compliance. Our Lasec® Service Unit stands as a trusted partner for laboratories worldwide that seek reliable technical support as well as accredited calibration, validation, and maintenance services. With a focus on excellence and customer satisfaction, Lasec® delivers comprehensive service solutions designed to meet the demands of modern scientific environments.
With decades of industry experience, we have built a reputation as a dependable provider of laboratory equipment and servicing. Headquartered in South Africa, Lasec® supports laboratories across diverse sectors, including pharmaceutical, clinical, academic, and industrial research. Our dedicated Service Unit emphasises quality, precision, and tailored support for every client.
Lasec® is accredited by SANAS for ISO/IEC 17025 calibrations, ensuring internationally recognised traceability and accuracy. Calibration services include mass (balances and scales up to 30 kg), volume (all brands of micropipettes), and temperature (freezers, fridges, autoclaves, incubators, ovens, and more).
Lasec® offers expert assistance and in-depth understanding of the pharmaceutical industry regarding Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). Our knowledgeable team works closely with validation officers and regulatory teams to ensure complete compliance with international and company-specific protocols.
Accurate pipetting is critical to experimental success, and regular pipette calibration helps ensure reproducible results. Lasec® is SANAS-accredited for pipette calibration, services all pipette brands, and provides both SANAS and non-SANAS traceable calibration certificates. We also offer free on-site assessment and leak tests in Cape Town and Johannesburg, trade-in options for irreparable units, and fast turnaround times.
Preventative maintenance minimises equipment downtime, reduces the risk of costly repairs, and ensures instruments perform to manufacturer specifications. Lasec's proactive approach helps labs maintain uninterrupted operations and consistent results.
Lasec® offers flexible ‘One Stop Shop’ service plans that can be included in original equipment purchases or quoted separately. These plans ensure long-term performance, compliance, and peace of mind by bundling calibration, validation, and repair services into a single visit.
Service plans cover a wide range of equipment, including analytical balances, autoclaves, biological safety cabinets, centrifuges, conductivity meters, incubators (incl. CO₂), freezers (incl. ultralow -80/-86 °C), fridges, laminar flow hoods, microscopes, ovens, PCR cyclers, pH meters, spectrophotometers, water baths, and more.
Properly functioning biosafety cabinets are vital for protecting lab personnel and maintaining sterile environments. Lasec® ensures your Class II biosafety cabinets meet stringent safety standards.
Lasec® employs NSF 49-accredited engineers trained in the United States, offering expert field certification and validation services that comply with global biosafety standards. We prioritise biosafety and regulatory compliance in all our validation work.
Accurate installation is crucial for optimal equipment performance. Lasec® technicians are factory-trained to ensure that every installation meets manufacturer and operational requirements.
Following installation, Lasec® provides comprehensive hands-on training, empowering lab personnel to operate equipment confidently and efficiently from day one.
Lasec® services and repairs all equipment supplied by the company, using original manufacturer parts. Third-party equipment is also considered for service based on parts availability.
All repair services are performed under stringent quality assurance protocols to guarantee performance, safety, and reliability.
Lasec® supports a wide spectrum of scientific industries, including pharmaceutical production, academic research, healthcare diagnostics, and industrial quality control. Our versatile service offerings make us a top choice across disciplines.
Customer satisfaction is central to Lasec's business philosophy. Our responsive after-sales service, technical assistance, and long-term support ensure clients receive ongoing value and reliability from their equipment.
After-sales support is a vital part of our business philosophy, which helps us achieve overall customer satisfaction and complements our aim to become your total laboratory solution provider.
Interested in years of worry-free use of laboratory and scientific equipment in your facility? Contact the Lasec® Service Unit today:
With SANAS accreditation, comprehensive service offerings, and a commitment to quality, Lasec® is your go-to partner for laboratory equipment calibration, maintenance, and validation. Our team of experts ensures that your instruments perform accurately, reliably, and in full compliance with international standards.
1. What types of lab equipment does Lasec® calibrate?
Lasec® calibrates a wide array of equipment, including balances, pipettes, ovens, fridges, incubators, and more, with SANAS accreditation for many categories.
2. How often should pipettes be calibrated?
It's recommended to calibrate pipettes every 3–6 months, depending on usage and regulatory requirements.
3. Is Lasec® qualified to validate biosafety cabinets?
Yes, Lasec® employs NSF 49-accredited engineers specifically trained in biosafety cabinet certification and validation.
4. Can Lasec® service non-Lasec supplied equipment?
Yes, equipment not originally supplied by Lasec® can be serviced based on parts availability and technical feasibility.
5. Does Lasec® offer on-site services?
Absolutely. On-site assessments and services are available, particularly in Cape Town and Johannesburg, with fast turnaround times.
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