1.1. Any participation in this site will constitute acceptance of this agreement. If you do not agree to abide by the Terms and Conditions, please do not use this site.
1.2. These Terms and Conditions of Lasec® Group (PTY) Ltd (“Company”) shall apply to every sale, refund, and agreement between Lasec® Group (PTY) LTD and users of this site (“Customers”) and shall also apply to any products supplied to the Customer by third parties engaged by the Company.
1.3. Any reference by the Customer to his/her own purchasing terms, or alternative terms and conditions, will be rejected by the Company and shall not be incorporated into these Terms and Conditions.
1.4. These Terms and Conditions are governed by the laws of the Republic of South Africa, such as the Consumer Protection Act No. 68 of 2008 (CPA). Your continued use of this Website will constitute your consent and submission to the jurisdiction of the South African courts in respect to all proceedings, requests, or transactions introduced by either party against the other, arising from any of these Terms and Conditions. Violation of this agreement may result in you being held liable for any legal costs incurred by the Company for any civil/legal action.
1.5. If it comes to pass that any element of these Terms and Conditions is rendered invalid, illegal, or unenforceable under any law, the legitimacy, legality, and enforceability of the remaining elements will not be affected or impaired in any way.
2.1. You agree that your Username and Password will only be used by yourself, and the details of them will not be disclosed to any third party without our authorisation. You agree that should your Username and Password be entered, be it fraudulently or without your permission, you will be liable for the purchase. You must notify us as soon as you are aware of any unauthorised activity on your account and may then utilize the returns procedure contained within these Terms and Conditions.
2.2. You may not in any way present, publish, reproduce, print, post or use this Website or any of its information without authorisation by the Company.
3.1. Online purchases may be made in South African Rands (ZAR) via Visa or MasterCard credit cards or by bank transfer (EFT), the details of which will be provided after checkout. Once payment has been confirmed, these products will be shipped to a delivery address stipulated by the purchaser. Please note that for manual EFT payments goods are only reserved once proof of payment has been received.
4.1. We will have regular specials advertised through our promotional material and Website. We do not guarantee any discount or savings. The extent of the discount is at the sole discretion of the Company.
4.2. Selecting an item for your cart or completing your order for an item without paying for it, does not reserve the item for you.
4.3. Once particular items are no longer available at a discounted price, the selling price on the Website may be different from the original price of the discounted Goods. The quantities of the discounted item may be limited and thus, upon selling out, those particular items may be available again but at their original price.
4.4. We will reserve stock for customers as soon as we receive payment. However, it is important to note that in the unfortunate circumstances that you pay via Manual EFT, due to the delay of us only receiving payment from you a few days later, the item may have been purchased by someone who paid immediately.
5.1. The following is only valid for goods purchased via the Lasec® Group Website.
5.2. Subject to stock availability with suppliers and receipt of payment, requests will be processed and shipped within 5-7 working days. The delivery times provided are of an indicative nature only. The Courier Company offers a standard economy delivery. Should we not have enough stock to meet your order, the time period may be delayed. Please be aware that should the location supplied be in a remote area, away from main city centres, it may take our couriers a few extra days to deliver the goods.
5.3. Please note that we will only deliver to a physical address, and not to P.O. Box numbers/addresses. We only deliver products to physical addresses within the borders of the Republic of South Africa. We reserve the right to contact customers and arrange other delivery methods and times if your delivery address is remote or to cancel the order if delivery is not feasible.
5.4. For orders that are above R1500.00 (excluding VAT), no charge will be added for delivery. For any order less than R1500.00 (excluding VAT), a delivery fee of R300.00 (excluding VAT) will be added to the order.
5.5. Deliveries shall only take place between Monday - Fridays (09:00 - 17:00).
5.6. You can track your order by logging onto the relevant courier company’s website to track your order. Our courier partners websites are: DSV Couriers, Kushesh Express Courier and Quick Load Logistics. You will receive information about the status of your order.
6.1. Goods may only be returned for credit if authorised in writing by the Company
6.2. The Company will only consider accepting products for credit if notified by the Customer in writing within 7 (seven) days after date of invoice
6.3. Except for goods returned due to defects, issues in workmanship, or an incorrect order, the Company shall be entitled, at its discretion, to charge a minimum handling fee of 15% (Fifiteen Percent) of the quoted or invoiced price of a product returned to the Company. Should you wish to return your order following delivery, you may do so by informing us within 7 working days of delivery. Email us at firstname.lastname@example.org and request us to collect the item in question. We ask that you take reasonable care when handling the goods and that you return the goods in their original packaging. Goods should be neither opened nor used, where possible.
6.4. Should you want to return the item(s), we will reimburse you within 15 business days of receiving the return notification.
6.5. If you have received a product which turns out to be faulty, please contact us as soon as you become aware of the fault, up to a limit of 6 months after delivery/collection of the product. You may be liable for a small repackaging cost should it be necessary.
6.6. Email us at email@example.com and request us to collect the item in question. Customer service will investigate the matter on a case by case basis. During the investigation we will assess potential customer negligence and quality of workmanship. We will send our Courier Company to collect the damaged/incorrect item, at the Company’s own cost, and resend you the faultless/correct product in exchange. Should we no longer have the item in stock, we will replace the faulty item by sending a similar item, or refund the purchase in full.
6.7. Additional documentation may be requested in order to facilitate the refund.
7.1. If the Customer decides to cancel an order, prior to dispatch, we shall be entitled to charge the Customer to cover transaction and administration costs that the Company may have incurred due to the cancelled order i.e. an administration fee of 10% of the order.
7.2. In the event of a cancellation where the order is of such a nature that the product or equipment was to be specifically manufactured/adapted to the Client’s specifications, the Company shall be entitled to refuse to return any amounts paid in connection with such an order.
7.3. We also reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our standards. Should we exercise this right; the customer will receive a full refund.
8.1. We reserve the right to modify the Website, its content, or products and services offered through the Website at any time and without notification. Content currently or expected to be displayed on this Website is provided by the Company, its affiliates and/or subsidiary, or any other third-party owners of such content.
8.2. All intellectual property on the Website, including but not limited to content, trade names, logos, pictures, videos, domain names, patents, databases, design elements, software, source code, text, graphics and icons are the property of or licensed to the Company and are protected from infringement by domestic legislation. All trademarks (be they valid or pending) are property of Lasec® Group (PTY) Ltd.
8.3. All such proprietary works are copyrighted by the Company, its affiliates and/or subsidiary, or any other third-party owner of such rights and is protected by South African copyright laws.
9.1. The Company shall not be liable for any damage (direct, indirect, special or consequential included), loss, liability, death or injury of any nature incurred by whomever resulting from access or use of our Website and the purchase/installation/operation/use of any of our products or services. You hereby agree, to the extent permitted by law, to indemnify us against any loss, expenses, liability, damage or claim that we may suffer as a result of the above.
10.1. This Website and its components are offered for informative purposes only. We will not make any warranty or be responsible or held liable for the accuracy, reliability, safety, accessibility, errors or omissions of any information communicated on this site.
10.2. The Company reserves the right to make changes to the prices of its goods and services that are sold through the Website and to amend any pricing errors that may occur without providing any advanced notice.
10.3. We will not be held responsible in any way for any order or delivery where you make an error by providing incorrect information such as the delivery address or making the wrong selection.
10.4. The Company also reserves the right to refuse service, terminate orders, suspend or close user accounts at the Company's discretion.
11.1. From time to time the Company may change these Terms and Conditions by updating this page. Changes to these Terms and Conditions will become effective once these changes have been posted to this Website. It is your responsibility to ensure that you are familiar with terms stated on this policy at all times, so please refer back to this page regularly.
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